81079: BayCare Plus Medicare Advantage - Real-Time 270/271 and 276/277, Hosted to Direct Conversion and Re-routing to Availity

Incident Report for Optum OKC Clearinghouse

Identified

Currently, there are Eligibility transaction processing issues with:

Payer Name: BayCare Plus Medicare Advantage

Change Healthcare Payer ID: 81079

Eligibility and Benefit Inquiry Transactions for Baycare Select Health Plans Incorporated (Payer 81079) are currently experiencing intermittent issues. To avoid potential transaction processing fees, we recommend that you hold all Eligibility and Claim Status transactions for this payer until this issue is resolved.

Change Healthcare will update you as soon as service is restored or we receive additional information.

Action Required: Be aware of the processing issue above.

REF 646900

Posted Jan 11, 2024 - 12:47 EST

This incident affects: Real-Time.