Claims Rejections 71064 and 71065

Incident Report for Optum OKC Clearinghouse

Identified

There has been a delay in processing claims for payer IDs 71064, HealthChoice Oklahoma and 71065, Oklahoma DRS DOC for claims with Dates of Service 12/31/2022 and prior.
Claims are currently rejecting.

This impacts I and P claims.

We are working to resolve this in a timely manner.

We will update the audience once the issue is corrected.

REF: 508454

Posted Jun 16, 2023 - 09:18 EDT

This incident affects: Institutional, Professional, and Dental.